Windows XP home edition won't boot up

  PC_HelpMe 13 Oct 12
Locked
Answered

Hi all,

My computer has decided to just not load up - it won't even load up in safe mode. The following message then came up:

A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this stop error screen restart your comp."

It then goes on to say disable antivirus or check hard drive configuration and run CHKDSK /F for hard drive corruption.

Technical info: * STOP: 0x00000024 (0x001902FE,0xF79C36DC

It gives more numbers etc.

I then also tried using the recovery disc yet this same message came up!

How can I try and fix anything when I can't seem to get off this error message?

Any advice really appreciated.

  Nontek 13 Oct 12

If you can access the BIOS menu you should be able to set CDROM as First Boot device, then try starting again with Recovery disc in drive.

To enter BIOS press F2 or Del immediately after pressing start button, this might take several attempts.

  PC_HelpMe 13 Oct 12

I have already asked the computer to boot from cd - is this what you mean?

  PC_HelpMe 13 Oct 12

I have already selected to "recover" using the cd - but I get the same message coming up.

If I were to reinstall windows would it erase all my documents and files too or is there something I can do to reinstall the os but keeping my stuff?

  PC_HelpMe 13 Oct 12

I will try this - anything is worth a go - so far I've just got it to boot up using the cd - it says to press any key to start cd boot up.

I will try what you have suggested though.

I've had no problems at all with the date and time - although funny you should ask this as the last bit of the blue screen error message that comes up gives the date stamp as 41107 - which it obviously isn't.

  PC_HelpMe 13 Oct 12

I've just managed to get into the BIOS (I don't really know what I'm doing), but this is what is coming up:

1st boot device: removable 2nd boot device: CDROM 3rd boot device: hard disk Boot other device: yes

Is this how it should be listed?

Am I to change these settings to CDROM as 1st?

You say to

  Fruit Bat /\0/\ 13 Oct 12

It ought to work as it is but if you do change 1st boot device to CDrom then you also need to save and exit (F10).

Do you have a full XP CD? or just a recovery disk from your manufacturer?

  PC_HelpMe 13 Oct 12

I have another disc which says "application & support cd".

  PC_HelpMe 13 Oct 12

Don't know if it is anything significant but as soon as the computer tries to start up in any mode, I can hear a tiny kind of bleeps/clicky noise and it starts trying again :-(


When I try to get it to go into safe mode I get a black screen full of system 32 driver information....

  PC_HelpMe 13 Oct 12

Ok so I've put the application and software cd in and it's warning me about system recovery but its asking me to click on a "next" button! I'm terrified if I click on this it's just gonna completely wipe my computer. How likely is it to do this or do you reckon it will Give me a list of options?

  Fruit Bat /\0/\ 13 Oct 12

Make and model of PC?

The clicking noise is a failing to read section of the hard drive CHKDSK will attempt to repair the corrupted section and may recover the windows system file. You need to do this first!!

If you have the full XP CD you can boot to recovery console

  1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

  2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

Press R

It will attempt to find the windows system if it asks for admin password and you don't have one just press enter

At the C:\Windows prompt type

chkdsk /f/r and press enter

when its finished press exit to reboot the machine remove the CD and see if it will boot into windows.

IF not the do a windows repair install

  1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

  2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

  1. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

  1. Accept the License Agreement and Windows will search for existing Windows installations.

  2. Select the XP installation you want to repair from the list and press R to start the repair.

  3. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP http://www.michaelstevenstech.com/XPrepairinstall.htm

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