My anti-virus also doesn't seem to be loading when I double click on the icon on my desktop (AVG FREE) but my Firewal is running (Zone Alarm FREE). But still no luck. The Windows C Drive scanner popped up and scanned everythign but I'm still getting these DLL's don't read etc. Also my start menu has all programs installed on it but the quick part of the start menu on the left is looking as if it's a nw instillation. If you say return it to he manufacturers I can't the warranty ran out in december. I also hear large chugging noises from the hard disk (not normal) over the last few days. Is just over 1 year the expectance of my laptop (already had it reparred once). If you want to see wether it should be getting the kinda prblems it is then it's a Toshiba P30-145 with a 17" screen and 512MB ram and a 55GB HDD. Also if i Do reboot windows (with recovery disk) will all my programmes and documents still be installed. I don't wind if they're not.