Windows XP Explorer

  baldyx 13:45 25 Jul 05

When I explore this particular sub-folder, the explorer crashes and asks me if i want to send error report to which i say YES but nothing comes back to me with any suggestions as to why it crashes.

This problem is NOT occuring with any other sub-folders.

The error file has, part of it included::
?xml version="1.0" encoding="UTF-16"?>
MATCHING_FILE NAME="ADVAPI32.DLL" SIZE="616960" CHECKSUM="0x8E9BCF02" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"

  lotvic 23:27 25 Jul 05

do you mean when you right click on 'My Computer' and choose 'explore' ?

please detail exactly the sequence of events that lead to the error message, so that someone can help

  baldyx 13:54 27 Jul 05

This is after i am in a folder , select a sub-folder and select a file.

The problem is intermittant.

  lotvic 20:04 27 Jul 05

sounds like something needs repairing have a look at this thread click here for how to repair the registry

  woodchip 20:18 27 Jul 05

Run SFC /SCANNOW from Run

  Jackcoms 20:25 27 Jul 05

"asks me if i want to send error report to which i say YES but nothing comes back to me with any suggestions as to why it crashes".

What are you expecting to 'come back' and from where??

The process you are going through is to send a report to Microsoft to provide information to them.

Nothing more than that.

  lotvic 20:35 27 Jul 05

tutorial for System File Checker (sfc.exe) click here

don't bother sending a report to Microsoft, it won't help you, I don't know of anyone who has had a reply...

  baldyx 21:43 27 Jul 05

I have run the sfc.exe program and ran , i think o.k. as there were no messages on completion.

I have rebooted the pc and so far the problem has not resurfaced.

Thanks all for the help.

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