When I ask windows to update on my Granddaughters computer it hangs on the "checking on whether the ......." It is a laptop that is networked to a router and the router is connected to a desktop via an ethernet cable. Does anyone have any suggestions as to how I rectify this? The laptop is an Acer Aspire running Windows XP bought new 3 months ago.
Thank you gudgulf. I get an error message to clear out temporary internet files and cookies. This seems to be microsoft's answer to everythingb but it does not resolve the problem. I will try connecting the laptop to the router by ethernet cable tomorrow to see if that resolves the problem. The two computers should be able to update separately, shouldn't they?
This thread is now locked and can not be replied to.