windows vista "can't search for updates"

  bigdavey 17:14 09 Aug 10
Locked

my laptop tells me i need to download updates for windows, i am running vista. it refuses to connect to the updates website whichever way i try, although i am connected to the internet and i can open any other web pages!
what the heck has happened now??

  rdave13 17:42 09 Aug 10

Have a look at this; click here

  northumbria61 23:19 09 Aug 10

TRy using your Start Menu - Windows Updates - to connect click here Or type the following into your address bar -
click here

  northumbria61 23:20 09 Aug 10

Or type the following into your address bar -
click here

  northumbria61 23:25 09 Aug 10
  bigdavey 20:58 10 Aug 10

hello! all i have is "have a look at this": , nothing there!! sorry, maybe my security settings are blocking something but is seems very unlikely.
could someone please type the url sort of disguised as not a url. maybe?
thanks everyone!

  rdave13 21:09 10 Aug 10

http ://support.microsoft .com/kb/956699/en-us
Try that without the spaces

  bigdavey 18:00 11 Aug 10

thank you i ran that, but my problem still exists, i am getting an unknown error "80072efe"

also, how come i can't see any pasted urls anymore??
boy don't like vista....

  northumbria61 12:29 12 Aug 10

This kind of issue may be caused by hardware/software firewalls or proxy server or Windows category files are corrupted. Try the following steps to resolve this issue.

Step 1: Check background programs.

=======================

Disable firewalls or other Internet browser programs that can affect the Internet connection. The following programs can affect the connection to the Windows Update site and I suggest you remove or disable them:



McAfee firewall

Norton Internet Security

Zone Alarm Firewall

Panda firewall





Step 2: Delete the CatRoot2 folder

=======================

A: Stop Cryptographic Services:



1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.

2. Double click Cryptographic Services, and then click Stop (if it has been started).



B: After stopping Cryptographic Service, please delete the "Catroot2" folder:



1. Locate the "C:\Windows\System32\" folder.

2. Delete the Catroot2 subfolder in System32.



Note: I am assuming your Windows Vista is installed in C:\Windows.



C: Re-start Cryptographic Services:



1. Click Start, click Run, type in "SERVICES.MSC" and press Enter.

2. Double click Cryptographic Services, and then click Start.



After performing the above steps, please visit the Windows Update website and check the available update.



Hope this helps.

  rdave13 13:13 12 Aug 10

The url problem; you could try going to control panel-programs-default programs-associate a file type or protocol with a program- scroll down to .url and make sure 'intenet browser' is selected.
Also make sure Internet explorer is set to be the default browser.

  birdface 15:33 12 Aug 10

Not sure if this helps as I have never tried it.

click here

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