windows updating

  Eddie 2425 14 Jun 11
Locked

friends laptop on start up it loads saying found 3 updates installing 3 updates when its finished it restarts and does the same again and again. any ideas please. he is running win xp Eddie

  buteman 14 Jun 11

Try starting in safe mode and see if it works on there.

Just keep tapping F8 or F5 at start up to get into safe mode.

If you try System restore in safe mode to a time before he started downloading the updates.probably safe mode without networking would be best.

  buteman 14 Jun 11

Should have added if that works he will need to turn off automatic updates or he will get the same problem again.

He can then download the updates manually 1 at a time till he finds the one that is giving the problem then stop it from downloading again.

  Eddie 2425 15 Jun 11

hi thanks buteman, yes can get into safe mode, but wont let it restore but i will try your idea on turning off windows updates cheers Eddie

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