windows updates

  grayhair 19:21 01 Oct 03

when i click start then windows update the page that is displayed is this "Thank you for your interest in Windows Update

Windows Update is the online extension of Windows that helps you get the most out of your computer.

You must be running a Microsoft Windows operating system in order to use Windows Update."
where as before i used to get the screen wear you could scan for updates.

im running win xp pro wats up any ideas

  mark e 19:24 01 Oct 03

try click here it may work.


  grayhair 19:35 01 Oct 03

tried that mark same page and same response

  mark e 19:46 01 Oct 03

It just Worked for me, Sorry mate No other ideas.


  Stuartli 19:52 01 Oct 03

Sorry to ask the obvious, but is it a legal copy of XP Pro and, if so, has it been activated correctly?

  Stuartli 19:53 01 Oct 03

If the answer is Yes, then try the alternative of BigFix, which works on the same principle as WindowsUpdate:

click here

  powerless 20:05 01 Oct 03

Are you running a firewall? If you are then disbale it and try the Windows Update again.

If it still fails, then go to, start, run, type:


Click ok.

Follow and locate the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform

Now delete it.

However please back it up, by exporting. Thats if you have any problems you can click on the backup and it will put import back into the registry.

File > Export > Choose a name > Save

  grayhair 10:51 03 Oct 03

thanks all powerless you were right norton firewall was the problem, swithched it of and now updates work
thanks again to you all

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