Windows Update cant install update

  Cesare 08:00 10 Sep 08
Locked

I have windows Updater on auto and it cannot install an update to Windows Media Encoder 9 series for Windows XP. It keeps trying but in vain. Could it be that I do not have this encoder ? How can I find out whether I have it or not ? My Media Player is Version 11 and works fine. Thanks.

  Technotiger 08:42 10 Sep 08

The Encoder program is downloadable, it is a tool for Music content producers, so it is unlikely that you have it on your PC. You could look in Control Panel>Add/Remove to see if it is listed.

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