Windows restarts

  s99Raj 13:49 26 Oct 04

I installed a Motorola modem (with 62412-51 LRT32168A-X.6 written on the chip) into a PC which was switched off but plugged into the mains which was switched on. As soon as i plugged the modem in, the PC started up. I installed the W98 drivers for it, and now when I go to Shutdown the PC shuts down but then restarts 2 seconds later. I've tried reinstalling the drivers and a different PCI slot but still get the same problem. The PC works fine without the modem.

Why would a modem cause a PC to restart?

  Sethhaniel 13:56 26 Oct 04

make sure the restart option hasn't been enabled ;)

  s99Raj 14:11 26 Oct 04

Which restart option - where?

  Sethhaniel 14:33 26 Oct 04

Start - Shut Down - then you have a window with the options 'close down' 'Restart' and 'Standby'
make sure 'Shut down' is selected ;)

  s99Raj 14:41 26 Oct 04

Oh that one - yes, Shut Down is selected there but it still restarts.

  Sethhaniel 14:50 26 Oct 04

at bottom right - maybe have to disable it in there before shutting down ?? computer

  woodt 17:18 26 Oct 04

The syetem maybe set up to restart in the event of an error. Right click My Computer and select Properties/Advanced/Startup and Recovery/Settings under System failure untick Automatically restart. You may get an error message on your next shut down which you can post here.

  s99Raj 17:27 26 Oct 04

Fine - except that the computer has Windows 98 on it and your suggestions seem to apply to XP.

  woodt 18:05 26 Oct 04


  woodt 18:15 26 Oct 04

There is a WOL (wake on LAN) in the BIOS try disabling that, also check Your Power Management features in Control Panel and see if there is a feature for the modem to 'wake up' the PC.

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