Windows Profile - strange happenings

  onthelimit1 11:55 22 Oct 13
Locked

Since Saturday, I've had three calls from people all unable to start their computers (W7, Vista and XP) properly. In each case they use a password. Computer accepts the PW but then says it can't load the user profile. Again, in each case, I've been able to resolve the problem by s System Restore in Safe Mode.

Just wondering if something strange has happened with updates, or whatever. Anyone else affected?

  Secret-Squirrel 12:01 22 Oct 13

I haven't had any calls of that nature.

Is there a common denominator for all the affected users? Do they perhaps all use the same AV?

  onthelimit1 12:20 22 Oct 13

Nope - mixture of AVG, Kaspersky and MSE. The only common factor (as far as i can see) is they're all off the same exchange (different ISPs). It is odd - this is the first time I've been asked to look at this problem.

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