windows mega updates

  stugj 16 Apr 11
Locked

just downloaded and installed the windows mega updates on my desktop pc, now its not working, on start up i usually just get the picture that is the background on my desktop and the mouse arrow, if i leave the computer on long enough then the screen saver kicks in, but thats it, sometimes i can get task manager up via ctrl, alt, delete, occasionally, the desktop comes up but only the clock on the task bar and i can't open anything, i've tried to start with - last known good menu, and used system restore but still nothing, if i open task manager there seems to be a lot fewer processes than normal (27), i can start in safe mode but other than that nothing. my computer is running xp home any ideas please

  Graham. 16 Apr 11

Can you uninstall the updates?

  Fruit Bat /\0/\ 16 Apr 11

In safe mode

Start - Run -type

sfc /scannow

let windows find and replace missing or corrupt system files , this may take awhile to complete.

  stugj 17 Apr 11

thanks Graham, how would i do that, thanks fruit bat, tried that nothing happened?

  buteman 17 Apr 11

Small gap between sfc and forward slash. Remove updates in add remove and make sure show updates is ticked.

  stugj 17 Apr 11

thanks buteman, i tried both with and without the gap, nothing either time, will try and uninstall the updates

  T0SH 17 Apr 11

Windows update will often create a restore point before it begins to install the updates ? it should be very easy to identify the correct date to restore to

If this fixes your issue then manually get the updates one at a time ceating a restore point before install when you find the problem update you can then choose to hide it

Cheers HC

  stugj 17 Apr 11

thanks Tosh, tried system restore to prior updates, didn't work, something is blocking some of the required start up process

  stugj 17 Apr 11

uninstalled the visable updates, all security, still no show

  stugj 18 Apr 11

managed to run a quick scan with avast in safe mode, nothing came up, machine still dead

  stugj 19 Apr 11

ran MSCONFIG, all but a few of my services are stopped and there are just a few items in the start up section, i tried to enable these but it will not let me, if i run task manager only 28 processes are running and the cpu is at 0%

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