windows media player album info not loading

i have latest WMP but for unknown reason i cant access net to find album info so all my music is being labelled 'unknown'. i cant think why this is happening. ive set zone alarm to allow WMP and cant think what else would be causing this. please help.

  john-232317 15:43 17 Oct 06

Have you checked in Tools, options, library, tick in "retrieve info" box ?

yes, settings are as they were when info was retrieved automatically

Re-installed and now ok. Thanks.

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