Windows ME hanging on switching off

  BobH 20:14 07 Jun 03
Locked

When switching off the monitor goes blank and the PC hangs - switched off by holding in the on/off button. On switching on it goes through the scan disc procedure etc.

I have carried out:
Thorough Scan disc
Defrag
Run Disk clean up
Run Skybot
Run an AV scan

Any ideas anyone?

  VoG™ 00:59 08 Jun 03

Has it always done this? If not, System Restore to when it didn't.

  jazzypop 01:22 08 Jun 03
  keith-236785 01:32 08 Jun 03

have you got Norton Anti-virus installed, it may be stopping the shutdown.

  jazzypop 12:33 08 Jun 03

Received by email -

"Thanks very much - what a comprehensive document.

By elimination of items in the MSCONFIG Start Up, the problem appears to be Real Player.

I have completely wiped Real Player from my PC although the ticked box still appears in MSCONFIG Start Up!

Thanks again

Bob Harris"

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