Windows mail log on problems(vista)

  volvo100 18:44 22 Sep 08

i'm new to all this so be kind. I'm having problems with windows mail. When openening up the program it has suddenly requested a user name and password. I have been using it for about 6months now with no problems. i can check my mails via the web but i prefer to do it through windows mail. I've tried using the same user name and password i use for the web but it will not accept it. Can anyone plaese shed any light on this problem. I have checked going into the mail accounts settings to make sure the log on using usewr mane and password box is not ticked and it isn't.

  BurrWalnut 19:04 23 Sep 08

This may work:
Close Windows Mail.

Now navigate to the hidden folder C:\Users\{username}\AppData\Roaming\Microsoft\Protect and press Enter. Right-click the long folder name and Rename it by appending something to it, e.g. OLD.

Open Windows Mail. It will ask for your password again but check the box that says ‘Remember my password’ and it should only ask this once.

  dave24 15:31 25 Oct 08

Hi volvo100 - did the suggestion made by BurrWalnut work?

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