To reset the password by providing location information and the answer to your secret question, follow these steps:
*On any sign-in page of a Windows Live Web site or of a Windows Live service, click Forgot your password?.
*In the Windows Live ID box, type your Windows Live ID.
*In the Characters box, type the characters that you see in the Picture box, and then click Continue.
*Click Use my location information and secret answer to verify my identity.
*In the Question area, type the answer to the question in the Secret Answer box.
Note Select the following options if you are prompted:
Country or region
ZIP Code/Postal Code
*Click Continue, type the new password, confirm the new password, and then click Continue.
*If you are prompted for an alternative e-mail address, type the alternative e-mail address, and then click Continue. Or, click Skip to bypass this step.
*In the You've changed your password page, click Sign in to Windows Live.