Windows live mail error 0x800CCC61

  englishrob 11:16 20 Oct 13
Locked

I tried sending an email link via Ebay and since then I cannot send any more mails from my Windows Live. I get the following error message....

An unknown error was returned from the SMTP server.

Subject 'Check out what I found on eBay!' Server Error: 564 Server Response: 564 : We were unable to deliver your message. Please try resending your message by adding some text. Server: 'smtp.tools.sky.com' Windows Live Mail Error ID: 0x800CCC61 Protocol: SMTP Port: 465 Secure(SSL): Yes

When I close Windows live, another pop up appears saying that there are unsent emails in my outbox and do I want to send them now. Either option makes no difference. I have checked my outbox and it is empty.

Anyone help?

  northumbria61 15:30 20 Oct 13

Try this- Go to your Windows Live Mail - Tools - Accounts - select your Account and press Properties. Then go to SERVERS tab and check MY SERVER REQUIRES AUTHENTICATION checkbox and press OK. Try sending now.

  englishrob 15:58 20 Oct 13

Thanks for replying. It was already checked, but I unchecked and checked it again. Unfortunately it didn't work :(

  northumbria61 16:26 20 Oct 13

See if anything here for you enter link description here

  englishrob 17:03 20 Oct 13

Great! I followed some of the directions in the link you sent and it worked. Thank you so much!

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