windows installer - fax

  Cheesey 15:31 15 Jun 07
Locked

Dear Sir
My Brother has recently purchased a new PC with Genuine Windows preinstalled. (no disc supplied)
On start up Windows installer tries to install 'fax' asking for fax.msi We have tried the printer discs with no luck. Is it asking for the Windows Disc ?
I have a genuine Windows Disc, can I use That ? although it is not the Disc for his version of windows
P.S He does not want to use the fax anyway but it is quite irretating as windows is quite persistent and it cannot be cancelled.

  Jackcoms 15:46 15 Jun 07

Dear Sir????

"I have a genuine Windows Disc, can I use That ?"

No.

I suggest that you go back to the retailer and ask for the original disc for your brother's PC.

  provider 2 15:50 15 Jun 07

I had this problem some time ago when an HP update caused exactly the same problem. It can be fixed using this though : click here

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