I am being plagued by a complete lock up of my computer which is accompanied by the above message. Excel, Word and Publisher all lock up as does explorer. I can sometime get windows mail but that soon gets clobbered too. The computer won't shut down either and I can only get out of it by holding the start button for several seconds. After that it starts normally and runs for a bit before we go through the whole thing again. I have all the latest microsoft updates. The computer is an HP Touchsmart loaded with Vista. Any assistance will be appreciated. ernieernie
Thanks for responding smackheadz. I am a bit lost with all your instructions - I can't see any red arrows for instance - but a recurrent item among administrative events is Task Scheduler : Service Critical Error Does this give you a clue?
next time your pc freezes note the time and then look in event viewer to see what it says happened at that time.if your pc was working ok at an earlier time you could try a system restore.did you install any programs that could have caused the problem or download any updates?
Thanks for that clue smackheadz - it makes sense. Now I have to wait and see. I have followed the advice I received from another forum which told me to:- Open up task Scheduler Expand and go to task Scheduler Library->Microsoft->Windows->RAC. Click on View menu, and then enable Show Hidden tasks (so that a tick appears beside it) Right click on RAC Agent (Windows Vista) or RACTask (Windows 7) and select Disable so that the status appears as Disabled. Apparently the cause of the problem according to him is not known but this procedure is supposed to stop it. I await the outcome with interest.
The problem has not recurred since I followed the instructions I mentioned in my most recent post. It is now more than 24 hours since then and I would have expected several stoppages by now and as there have been no side effects I assume the matter is resolved (touch wood!) Thanks for your interest, smackheads.
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