Windows has recovered from a serious error - loop

error message box is driving me barmy, cannot get rid of it, asks to report ther problem to Microsft, report it, goes to web browser and site not found pops up. It will not let me click cancel.

Close web browser - error message again, same problem repeated.

Reboot machine, windows (XP) opens up, only to get "windows has recoevered from a serious error etc etc etc.

Do no really want to re install windows if someone knows how to get around this problem.

Any help graetly appreciated

  Skyver 16:08 08 Jan 06

Try booting in safe mode (hit F8 a few times before the XP logo appears), select Safe Mode or Safe Mode With Networking, if you get into Windows with no errors do a disk check , start menu/run, type `chkdsk c:`, then a system file check (have your XP CD handy) , startmenu/run, `sfc /scannow`.

  MichelleC 16:10 08 Jan 06

You can reinstall xp over itself with no loss of data. But you just have to redo the updates.

Run a 'repair' on 2nd option from recovery consol (boot from os disc).

Try running sfc 1st.

  Fruit Bat /\0/\ 16:39 08 Jan 06

OPTION 1 - Repair XP by replacing corrupt files
Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here



OPTION 2 - Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  woodchip 16:41 08 Jan 06

Check your RAM if you have two strips try one

Hi

thanks for the advise, think I have isolated the problem. Previousdly on reporting to Miccrosft the web page did not open as it could not be found, but this time it dis, siad it was a RAM problem.

Went to loook at the startup menu in msconfig to see what was running and found

dumprep 0 -k, this was ticked to run on startup, have now unticked it, restarted and the recovered from serious error has now gone.

Have done quick search for dumprep and its supposed to be a microsoft file that should be in windows system, but there seem to be reports about some spyware software using it, have run adaware no problesm reported and the virus program is up to date and reports no problems.

Others say that ms messenger is the culprit, but my daughter has not had problems previously with messenger, but stagly says that the current problems started after visiting msn website?

Hopefully, problem resolved.

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