windows explorer shortcut error message

  number21online 19:23 02 Jan 04
Locked

When right clicking a desktop shortcut in Windows XP an error message appears 'windows explorer has encountered a problem and needs to close' this only happens in user accounts and not the administrator account. I have run a virus scan using a fully up to date Norton anti-virus program, done system troubleshooting and also done and undone a system restore...all to no avail. I can still access outlook express, internet explorer and others by single left clicking twice. This only began at about mid day today (2nd Jan)after opening an e-mail attachment from a known and trusted source. Has anyone encountered this before and can anybody help me please.

This thread is now locked and can not be replied to.

Samsung Galaxy S8 review

1995-2015: How technology has changed the world in 20 years

This poetic animation about monsters is illustrated in a Van Gogh painterly style

How to get WWDC 2017 tickets