Every time I log on I get a message saying that my Windows Defender has failed to initialise and that therefore I cannot use the service. Any suggestions as to how this can be reactivated? And....when I checked my antivirus log review I noticed that at the end of all of my files there were the words: "failed to scan" even though I had successfully (or so I thought) scanned them. I wonder whether these two 'anomalies' are connected? Can anyone help, please? Many thanks Quacka
Skidzy, Yes, thanks a lot - Windows Defender now up and running again - you're a star! I'm using E-Trust antivirus but it appears to be not working (see above). Any suggestions? Many thanks again. Quacka
Skidzy, Many thanks for your reply and, yes, Windows Defender now up and running again thanks to you! I'm using E-Trust antivirus but it seems not to be working as when I looked at my log review after doing a scan which seemed to be successful all of the files had the words "scan failed" after them. Thanks again for all your help - you're a star! Quacka
Thankyou for the email,but please post all responses here at PCA in your thread as this may help solve your further problem.
Sorry, Skidzy - first time I've used this facility and trying to find my way around it! I don't know if the antivirus is a trial one or not - it was on the computer when I bought it about a year ago. How do I find out, please? Thanks again. Quacka
Jackcoms, Thanks for your reply. Yes, I've looked on the computer programme but can only find the version type which is: 188.8.131.52. and expiry date of 4/6/07. This probably means it's a bought one? Quacka
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