Please try the following to resolve the issue:
Step 1. Re-register msxml3.dll
a. Click on the Start menu, select Run and type the following:
b. hopefully, you will see a window popup that says
DllRegisterServer succeeded in C:\Windows\System32\msxml3.dll is succeeded. I
If this fails proceed to next step and if successful proceed to Step 3
Step 2. Reinstall MSXML3
a. click here.
b. At the bottom of the page click on the link to msxml3.msi and move through the steps to complete installation.
Step 3. you have a corrupt download
Redownload the windows installer clean up utility