Windows blank screen

  Bald Eagle 11:35 11 Jun 09
Locked

A friend has a computer running XP. Recently whilst on the internet (IE7)he gets a white screen with just "Windows Blank Screen" written on it. The only way out is by pulling the power, even the computer on/off switch is disabled. When he reboots all of his desktop icons have gone! Any suggestions as to the cause?
BE

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