windows asking for user name and password

  ABI2GAIL 17:41 18 Sep 06
Locked

When i turn on my computer it is asking for a user name and password. I have tried my user name and password but it wont accept it. Does anyone know what the problem is? I have tried putting windows disk back in but doesnt register!

  sean-278262 17:43 18 Sep 06

Reboot your computer and then press f8 just after the bios (i just press every second or so) to start safe mode. Load the administrator account and remove your accounts password.

  sean-278262 17:44 18 Sep 06

Remove it the same way you would modify it in the control panel.

A

  ABI2GAIL 17:48 18 Sep 06

Thanks, Done that, only says set operating windows to start and then goes back to wanting windows user name and password!

  bellababy 17:54 18 Sep 06

When it comes up do you have the option to cancel? if so choose it and see what happens, don't fill in name or password. This happens to me on occasion and it works for me.

  ABI2GAIL 17:56 18 Sep 06

Yes i have the option to cancel but it is greyed out so wont let me do it.

  bellababy 17:59 18 Sep 06

What operating system are you using?

  ABI2GAIL 18:01 18 Sep 06

windows xp

  VoG II 18:03 18 Sep 06
  bellababy 18:03 18 Sep 06

Well try system restore to a date before this problem occurred.

  bellababy 18:04 18 Sep 06

Sorry I think you may have to try that in safe mode.

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