Windows 8 just wont turn off

  pizzalad 11:36 14 Sep 13
Locked

Hi,

Can anyone help me my windows 8 pc just will not turn off - when I use the shut down option a screen comes up saying an app is preventing me from shutting down but will not tell me what the app is. It then just sits on that screen for ever and the only way to shut it down is to pull the plug out of the wall. I'm only a basic p.c. user so have no idea how to find out what the app is or how to make it turn off. Getting really annoyed with this now can anyone help please

  Fruit Bat /\0/\ 13:39 14 Sep 13

TRy

Ctrl Alt Del to bring up task manager and see what's running

highlight the task (app) and click on End now, that should stop it and allow the PC to shutdown.

Let us know what the task is (Logitec Bluetooth?)

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