Hi, I am running Windows 7 and AVG antivirus and Windows own firewall. I always keep my antivirus up-to-date and was shocked tonight to find I have the above infection which seemed to come by way of the Bejewled 2 Deluxe game I downloaded sometime ago from one of the games offered on Hewlet Packard Games website on my laptop.
Does anyone know how to remove it and what the consequences are of having this virus?
Sea Urchin, I clicked on the link, followed the process and was stumped on the first step. Under my Task Master, Processes, there was no Win32/Heur.exe running. Then I did regedit, located the HKEY_LOCAL_MACHINE\Software bit and again couldn't find anything with Win32/Heur there. Any thoughts??
A false positive, also known as a false detection or false alarm, occurs when an antivirus program detects a known virus string in an uninfected file. The file, while not infected with an actual virus, does contain a string of characters that matches a string from an actual virus.
A false positive can also occur when a program performs an action, which appears to the antivirus program to be a virus-like activity.