win 98 stuck?????? need quick replys

  hubdean 17:19 05 Nov 04
Locked

hi
win 98 se
my brother inlaws comoputer is stuck
the mouse moves very slow or no at all
he was trying to put in some new usb ports & it crashed on start up
is there a way to restart it with out losing any data

im off to try & sort it
thanks

  matt1234 17:22 05 Nov 04

ok i may need more details of your problems but it sounds like a currupt driver try uninstalling with the device in!!! Normally with xp id say restore it back but with 98se its hard work!!!

  hubdean 17:27 05 Nov 04

what if theres no way its just stuck
is there a programe / disk to down load
that will sall we say jump start it
or will i have to reformat it to factory settings

  Diemmess 17:29 05 Nov 04

To play it safe for the moment, switch off and remove the usb card.

Then boot using the startup floppy. At the A:> prompt type C: and Enter.

At the C:> prompt type scanreg /restore and Enter.

Select a date just before the recent trouble and it should go with that and boot as you had things on that date.

After you are back again try once more - very carefully......!

  hubdean 17:32 05 Nov 04

ok thankyou 4 help
im off now to try & sort it
will try what you said
mick

let u know what happens

  Pidder 18:54 05 Nov 04

Tried Safe Mode? Switch off then on and hold Ctrl down when you boot up.

  hubdean 15:29 06 Nov 04

hard drive was no good
took hour to get to 5%
new hard drive fitted
all well
thanks

  woodchip 15:37 06 Nov 04

Start the Computer with a Win98se Floppy disc, at A:\> type SCANREG /RESTORE press Enter then restore a Date before he started tring to fit the USB card

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