Why doesn't my laptop OS work with my external hard drive?

  Triprajul 16 Jul 11
Locked

Greetings:

I have a Dell Inspiron 1501 laptop with a Vista Home Basic Operating System. The laptop works great and I have no problems surfing the web with it while on a wireless network. However, I have an external hard drive (1 Terabyte) plugged into my laptop, USB powered. This external hard disk is increasingly giving me problems. Every time, I visit the folders on this external hard disk, everything on my laptop freezes even my downloads. I am forced to wait until my OS catches up with my commands and carries them out. I start getting responses like "Expansion Drive F: (my external hard drive) (not responding)" and "Mozilla Firefox (not responding). Even a MSWord document I am working on will be become "frozen" during this time. This OS "freeze-up" is very frustrating. Can I do anything to rectify this situation? Some factors have been wondering about are the following:

a) In terms of memory, the external hard disk has far more than my laptop. Could this be the source of the stoppages?

b) When I visit my external hard drive, files are being actively being downloaded to it. Could this be the source of the stoppages?

In the past, I have used this same external hard drive attached to a desktop with XP (SP3) and didn't have any problems what-so-ever with the OS or the hard drive. Any advice given is greatly appreciated.

  mgmcc 16 Jul 11

Most commonly, USB external drives over 500GB are not USB powered, but have their own external power supply. It may be that your Laptop's USB port is unable to deliver the power required to run the drive. Does it have the option of plugging in its own power supply?

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