why does printer show offline when it isn't

  Joanna B 10:41 27 Feb 15
Locked

I have an Epson WF2630 connected by wifi to my HP2010i computer 64bit. One day the printer will work absolutely fine and print with no problem and yet, another day, like today, it will show it is offline and will not print anything? Why does it do this?

  alanrwood 11:36 27 Feb 15

Try connecting it using either a USB cable or if applicable an ethernet cable.

  Jollyjohn 11:53 27 Feb 15

Have you closed the paper tray, where the printed page comes out? Some printers have a microswitch that detects this and puts the printer offline. The better printers tell you to open paper feed tray but others just sit there doing nothing!

  Secret-Squirrel 11:55 27 Feb 15

".......... like today, it will show it is offline and will not print anything? Why does it do this?"

It sounds like your PC has lost the network connection to the printer. This usually works:

Turn the printer off by disconnecting its power cable for a couple of seconds then do the same for your router. Wait a couple of minutes for everything to settle down then try to print again.

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