when is a jpg not a jpg ?

  greyballs 14 Mar 11

hi just been sent a couple of pics that i can only open with paint and the image is huge even after resizing to 12% from original.in properties the file is jpg but windows media player says can not open file ect any ideas as to the file type so i can find something to open or convert. i am using w/vista hp.

  bremner 14 Mar 11

Windows Media Player does not open jpeg image files, only audio and video.

  mooly 14 Mar 11

Right click the file and select properties. On the general tab what does it say the file type is ?

  bremner 14 Mar 11

click here for a good free image viewer

  greyballs 14 Mar 11

sorry guys i meant photo gallery

and properties
file type is jpg

  mooly 14 Mar 11

Just seen you mention "properties" saying jpg.

When you right click as above, just below file type what program does it say to open with ?
Have you tried right clicking the file and selecting "open with" and choosing photo gallery.

  bremner 14 Mar 11

When you open it in Paint - Save As and choose a new filename and ensure you save it as a jpg.

Now try opening the new file in Picture Gallery

  greyballs 14 Mar 11

yep done that it will only open with paint also the pic comes in at 11.9mb i just do not belive it is jpg format ?

  greyballs 14 Mar 11

hi done that,p/gallery still can not open file without latest updates (which i have)

  bremner 14 Mar 11

Can picture gallery open any jpg?

  greyballs 14 Mar 11

yep just checked but on this file it is saying it dose not support this file format
thats why i dont think it is a jpg file although properties says it is ?


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