Whats the best course of action?

  misters 21:09 03 Oct 05
Locked

Hi, i was around at my sisters today, she has a pc and said to me that its been running slow, so i did all the useall stuff ran spybot adware bitfinder online scan trend online scan her own AV scan, and what was found was alarming 5 trojans 2 viruses and 50 vurnableties.

My first otion is simply just to retore the pc back to factory settings as there is nothing really important on the pc worth keeping accept her bb connection but that can easily be reinstalled, her teenage son simply uses the pc for msn messanger and some internet sites for homework help.

Is this reccommended or is there another way?

Thanx in advance.

  VoG II 21:16 03 Oct 05

Has he by any chance downloaded Messenger Plus! and ignored the EULA which says that it will also install all sorts of unwanted gunk.

Reformat is the easy option if there is nothing of value on the hard drive. The alternative is to run HJT click here and post a log on a specialised forum such as click here

  misters 21:40 03 Oct 05

Just spoken to my sister and she says that she cant find the retore disk, doh is there another way?

Thanx

  GANDALF <|:-)> 22:19 03 Oct 05

Run MS Antispy and it will clear all the above. Then run CCleaner click here to get rid of all the rubbish.


G

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