I regret that I have had nothing but trouble with Webmania over the last 6 months or more. I also renewed a domain name with them but they did not renew it with Nominet. I e-mailed with no response, I spoke when I could get through which was once and there are long waits and it was costing me. I wrote with no reply. The amount taken without any action was small and I have written it off.
I tried to get a tag from Webmania to try to get the domain transferred without any luck at all. Had to set up a new domain name with 1&1.
I cannot recommend Webmania at all and would go so far as state avoid.
I hope you have better luck than I did.