webmail and pop3 problem

JUst helped a colleague to set up outlook to receive emails via pop3. Tested it by sending a message from my email address, and from work - it worked.

He now says that his daughter has sent him a message (yahoo email address)- thought problem might be spam protection but no he says its sat in his inbox on webmail, it did not download to outlook, he looked via webmail and its there. !!??

Outlook is set to delete messages from the server, but does not seem to be picking up his emails from others - anybody any ideas?

many thanks

Dave

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