Webmail - missing folders

  Criali 14:34 14 Nov 07

I have a webmail account with Homecall (Pipex). Recently I logged on to discover that a number of my folders had disappeared. Only one of my folders was left. I did not delete them. When I first contacted Pipex they advised that they had had a problem with their servers the week end prior to my logging on the webmail. Pipex deny any fault on their part for the missing folders. Has any one else encounter a similar problem with Pipex or with another webmail? Where do I stand? What recourse do I have against the Provider, if any?

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