Webcam and skype problem

  Gymy 12:51 05 Jan 08
Locked

My webcam and skype now work fine, but my father in law is having problems. He can hear and see us - and we can hear him. But we can't see him. At his end, the following message appears 'skype cannot access your webcam. Please close down all applications sharing or using video and start the call again.'
He has a Logitech webcam - which he has just been and swapped (assuming it was faulty) only to get the same message and problem.
Although skype says it can't access the webcam, it is obviously using the built in microphone ok as I can hear him.
Any suggestions as to what may be causing the problem would be gratefully received.Thanks.

  anskyber 12:57 05 Jan 08

Has he selected the webcam in options to be the one he wants?

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