web page sound

  harps1h 12:07 27 May 09
Locked

my daughters pc can play music and multimedia on the computer but when she tries to listen to web based multimedia there is no sound.

what could be the problem?

  howard64 12:14 27 May 09

it could be that one of the sound objects is turned off? If you have the speaker icon by the clock right click and look at all the sections and see if one is muted. Or right click on the my computer icon - properties - hardware - device manager - sound devices and see if any of the options are disabled. Control panel - sounds then check all the options for any switched off or muted or with a low volume level. If all this fails then go to your sound system makers site and download the latest driver for it.

  rdave13 12:20 27 May 09

Also in IE click tools- internet options-advanced tab and scroll down to 'play sounds in web pages' and make sure box is ticked.

  harps1h 12:25 27 May 09

she has tried the IE tools option but it was not that. I will get her to try the other.

  harps1h 19:02 27 May 09

reinstalled the drivers and all ok

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