Chissy 16:59 17 Nov 06

My elderly neighbour is at her wits end that she has got this nasty on her computer. I've googled and found some fixes but it seems very complicated. Does anyone know of an easy fix which I'll be able to help her sort her pc out with please?

  VoG II 17:02 17 Nov 06

click here seems straightforward enough.

  Chissy 17:08 17 Nov 06

Thanks Vog for the quick reply, I was secretly hoping you would answer after seeing how much help you have given to others!!

I'm going to get the pc off her and will work on it at home.

Thanks again

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