my wifes lap top has the above at C:\windows\system32\service.dll and has been doing my head in ! ( so has the wife's moaning )I have tried the norton removal tool in normal mode the scan says its not there,as the alert windows pop up. in safe mode it is detected, cannot be quarantined or deleted and the removal toll ia also unable to delete it ! any suggestions ? thanks Piggy
thanks to all, I used the same user name on the mwr forum , went back to it on friday to see if there was a response and couldnt find the post! in the end gave up and did a clean instal of xp, on the bright side the wife had got the "back everything up message" some time ago ,so only a couple of days stuff lost Piggy
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