visioneer scanner locked since windows upgrade

  pinka 11:09 26 Jan 04

i upgraded my friends os to windows xp pro, but since whenever they try to use the scanner it says it is locked, is it a case of the scanner being set to work with the old version of windows and if so how do i go about unlocking it ?

  Diodorus Siculus 11:45 26 Jan 04

click here - possible solution?

  AndyJ 11:51 26 Jan 04

You don't say which scanner it is, but if you need a driver try here click here

  pinka 12:25 26 Jan 04

its the visioneer 4800

  pinka 12:36 26 Jan 04

but still no joy, instead of it telling me its locked i just get an unspecified error now.

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