Virus udates problem.

  lowky 07:16 16 Oct 04
Locked

Dear knowledgable sirs,

I am running norton system works on my pc and am due to renew my subscription sometime in November. However after updating my virus definitions as prompted the symantec live update box says that I have all neccessary updates. Then when I check my virus definitions it still has the little triangle sign next to it and says I have not updated my virus definitions for 2 months. I have been on symantec webstite trying to find an answer to this but cannot find one.

Any advice would be greatly appreciated.

Lowky

  JoeC 07:34 16 Oct 04

with Norton AV. Only way I could fix it was to uninstall then reinstall. I emailed Symantec for help and after a week received a reply to say that a part of the programme must have been corrupted somehow and to uninstall / reinstall ! That was after I had already sorted it, mind you. : }

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