Virus protection

  Doberman 09:19 13 Nov 09

I am new to Kaspersky and have just received a message on 4th.Nov to say that legal software has been detected that can be used by criminals to damage my computer inc keylogger etc. . the file thatwas detected was " progfiles/dell/media experience/pcm service.exe and the criticalty give as medium.
I'm not sure what this file is ( it may be perfectly harmless) and what to do with it! can anyone help?

  PhiltheFragger 09:36 13 Nov 09

Sounds like a false positive to me

I would ignore it

  rawprawn 09:38 13 Nov 09

Put it in the exclusions

  Doberman 08:38 14 Nov 09

Thanks philthefragger and rawprawn I,ll do as you say!

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