virus problems

  kerdo 23:33 07 May 07
Locked

i would like to thank everyone who tried to help with my virus problems.everytime i tried to read a message or entered "virus help" my computer shut down. i eventually had to reset the computer to factory settings.although i lost everything on the computer at least its working properly now.so thanks to everyone your help was appreciated.

  p;3 00:33 09 May 07

have you now got full protection on your computer and fully updated even with the windows updates; and are you on XPSP2; have you got stuff backed up and have you got clean restore points created?

what do you have on there and would you like some suggestions for programs to use?

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