virus problem


I can't get rid of a virus from my computer.

I've run AVG and Norton anti-virus - but to no avail - any ideas?

The virus is at -


I've tried searching for the file - but it can't be found.

I'm running ME



  rmcqua 15:03 13 Feb 06

What makes you think this is a virused file?

  SurfMonkey _#:@} 15:08 13 Feb 06

does ME have a system restore feature cannot remember its been that long since i have used it if so turn it of run av turn it back on. I think that you av is picking up a virus in a restore piont maybe .

  Fruit Bat /\0/\ 15:34 13 Feb 06

Yes ME does have a type of system restore click here
switch off run the scan again and then switch restore back on.

  p;3 17:11 13 Feb 06

just to ask; do you have both the Norton and the AVG antivirus programs installed on the pc as this will cause a conflict;if you do, you need to uninstall one of them :)

  skidzy 18:41 13 Feb 06

Try this:
click here

And this:
click here

Problem - the prog suggested will only run on 2000 or higher

I'll try and get rid of Norton and see where that brings me.

Thanks for your help!

Rhys mavalma

  Jak_1 22:07 13 Feb 06

You need to disable system restore via the control panel. Then run avg in safe mode, it should then clear the little beasties. Once done re-boot in normal and turn on system restore.

No av prog will get rid of viruses in the sys restore whilst it is active.

  VoG II 22:17 13 Feb 06
  PC Bilbo 22:19 13 Feb 06

If you uninstall Norton using Windows uninstaller, you will probably still have bits of it left in yr registry.If necessary you may need to download Symantec's own uninstall tool specific to yr version and Windws ME to completely clear it out.

Thanks everyone - virus has left the building!

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