hi i have followed all the instructions givin to me on how to make cxannection to virgin online, on pay as you go dial up. i have entered the corect acc details & tel number, they then give me a new number & entered that. stil got the message machine not able to answer. they advd me to phone the numbers up & to listen to them. the was sound was a modem trying to connect & asked me for the error message number, which is error 678. i have had problems with bt regarding, the line with them & i am still waitng for response from virin can anyone help please.