I have the Virgin counter on my web site and I don't see it displayed on my own computer either. However it does seem to work and it does appear on visitors computers. If you are desperate to see it download Opera as it displays the Virgin counter OK. I queried it with Virgin and they did not have an answer, I do not know of any setting to change to rectify this. Can't be of any more help but at least you know you are not the only one with this anomaly.