VGA no signal

  jmb531 15:29 24 Jun 10

I was using my sons computer when the mouse froze and windows announced a problem with a USB connection.I had to close down the PC by holding in Power button.Upon restart I got the message no vga signal.I have checked all the cables but still no joy.The PC is under warranty with John Lewis but I would prefer to try some simple measures at home as the PC is in frequent use.I would welcome any advice/tips which you may have.

  onthelimit 15:33 24 Jun 10

I would be cautious about doing anything much as it's under warranty. Does it have a separate graphics card, or does it use on board? If the former, you could try wiggling the card in case it's loose in the slot, but I wouldn't take the covers off to check for the reason I gave earlier.

  jmb531 15:35 24 Jun 10

it is the latter

  jmb531 15:36 24 Jun 10

thanks for the quick reply aswell

  onthelimit 16:46 24 Jun 10

Hmm - if on board I don't think there's much you can try. I'll wait to be proved wrong, though. Back to the tennis (68/68 in the final set).

  Woolwell 16:49 24 Jun 10

Operating System?

  jmb531 17:22 24 Jun 10

windows vista premium

  Woolwell 17:31 24 Jun 10

With no VGA output you are a bit stuck as you cannot see if the devices are working. Can you enter in safe mode?

  Fruit Bat /\0/\ 18:32 24 Jun 10

1. Try another monitor /cable
2. TRy booting to BIOS by tapping the appropriate key (DEL ESC F2 are usual ones)
see if you get a BIOS screen.
3. if above do not work take it back.

  jmb531 20:02 24 Jun 10

Thanks to everyone offering help today.It looks like we will return it to JLewis for simplicity

This thread is now locked and can not be replied to.

Surface Pro (2017) vs Surface Pro 4

Where HTML5 is headed next

MacBook Pro v Surface Pro 5