Very Urgent help with Installing Critical Updates?

  Gaz 25 18:34 27 Mar 03
Locked

When I want to install an update from Windows Update, when I attempt to install a message appears: Unable to verify update.inf, please make sure cryptogarphic services is running!

Which it is, so how can I install the update?

What is wrong and how can I solve it?

Thanks in advance.

  leo49 18:38 27 Mar 03

click here

The link in the above thread posted yesterday by bvw in bristol lists many of the problems arising and possible solutions.

Regards

  Gaz 25 18:42 27 Mar 03

There does not seam to be a relation to this problem anyway.

Thanks anyway for suggesting it.

Please can anyone help with this problem?

  powerless 18:47 27 Mar 03

What update is it?

  Gaz 25 19:12 27 Mar 03

Is the one I am trying to download!#

Any ideas?

  Gaz 25 19:21 27 Mar 03

tried deleting WUtemp, etc.... Everything on MS Support has failed, any answers?

PS. IT IS AFTER A SYSTEM RESTORE WHICH HAS SEEMED TO HAVE CAUSED IT HOWEVER EVEN PUTTING IT BACK DOES NOT SOLVE IT.

Thanks.

  bvw in bristol 19:51 27 Mar 03

click here and follow steps 6 to 8 which states:

Click Start, and then click Run.
In the Open box, type cmd, and then click OK.
At the command prompt, type the following commands, pressing ENTER after each line:
net stop cryptsvc

ren %systemroot%\system32\catroot2 oldcatroot2

net start cryptsvc

Type exit to close the command prompt.

Be sure to type the commands carefully.

  Gaz 25 22:25 27 Mar 03

difference?

Thanks.

  Gaz 25 22:38 27 Mar 03

I have printed the page off, as it seems to appear a lot! Thanks so much for your help!

Greatly Appreciated!!!!

Thanks.

____________________________________________
I followed the steps 6 - 8 from click here and it did the trick a treat, so anyone else with this problem with Service pack 1 not installing or a critical update failing to install then follow as bvw in bristol has mentioned and it should all work no problems!!! SOLVED

  bvw in bristol 22:58 27 Mar 03

Thanks, glad it's sorted.

  Stuartli 01:49 28 Mar 03

Copy and paste of the instructions will avoid any errors.....:-)

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