should be the followng,what's the model name of modem i may be able to help.
After downloading, run the file and click on Unzip to extract the drivers onto a blank disk.
Remove any modems listed in Control Panel/Modems. restart your PC, making sure that the modem is switched on.
For Win95/98 when prompted select 'Have Disk' and insert the disk with the .inf drivers.
For Windows NT 4.0, run Add New Hardware from the Control Panel. Select the appropriate model and follow the prompts to finish the modem installation.