Using CD/DVD writer shuts down computer

  RD9 00:42 08 Dec 07
Locked

Every time I try to write to CD or DVD my computer shuts down. I have checked that the writer is working correctly and have reinstalled my software and upgraded it. Software is Pinnacle Direct CD/DVD Version 8.3.0.8. Can anyone help?

  MCE2K5 01:19 08 Dec 07

Do you mean Pinnacle Instant CD/DVD version 8.
If so Download CD DVD Recorder Update, click here

  RD9 17:22 14 Dec 07

Yes I do mean Pinnacle Instant CD/DVD version 8. The other numbers came up after I'd updated version 8 on the Pinnacle website. I have tried updating it again, after your suggestion, but it has made no difference. The frustrating thing is that sometimes it works. I thought at first it might be the discs that were faulty, but I have tried 3 different makes with the same result - sometimes it works, sometimes it doesn't.
Have you any further suggestions?

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