user not any use!

  TN 17:00 31 Oct 05
Locked

On my computer I had 2 users - myself and daughter - when I am booting up Iand I select myself I am now getting the message "Windows cannot load the user profile selected. Process cannot access the file as it is being used by another process" I then selected my daughter as the user and got the saem message.
I then deleted my daughter as a user but am still getting the same message.
Has anyone (a) come across this before and (b) any answers or suggestions.
I am using Windows XP Professional with loads of RAM and disk space.

  Fruit Bat /\0/\ 17:08 31 Oct 05

Corrupt user profiles

log in safe mode
Repair XP by replacing corrupt files
Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here

  Hamish 17:11 31 Oct 05

Or try a system restore

  TN 17:23 31 Oct 05

ran sfc - still the same!
Went to System Restore and found that this has been turned off - I have NEVER turned this off except when getting rid of trojan or virus in the past.
Any chance that there is a virus/trojan although my three checking programmes show nothing!

  Fruit Bat /\0/\ 17:26 31 Oct 05

OPTION 2 - Repair XP by install over the top of existing systm

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

REpair XP
click here

  TN 14:35 01 Nov 05

Thanks Fruit Bat
Did as instructed - had to rund this three times as each time it stalled for over an hour and I had to re-start the repair sequence. After getting it all installed/repaired and running sp2 again, all is well and father and daughter can now log in at will. Very many sincere thanks to Hamish and yourself for all the help and advice. (By the way I lay awake from 4 am this morning wondering if I would ever get it repaired and was even considering a complete re-installation with all the relevant loss of programmes!!)

  Fruit Bat /\0/\ 18:03 01 Nov 05

Glad your sorted :0)

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